Support Center

How can I check the status of my order?

We have created a variety of ways to check your order's status:

  • Log into your account from the "Sign In" button in the upper right corner of the main site, or click here.
  • Use the Bay Photo mobile app (iPhone and Android phones)
  • Reply to your Order Confirmation email
  • Contact us by phone, chat, or email

For faster, more accurate service when contacting us about your order status,  please provide the correct order number from the confirmation email. This number begins with the letter R or B, followed by 7 digits.

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