Support Center

Updating your billing and shipping addresses and other account information

To update your information on file, please sign into your online account.

This secure site allows you to view current and past orders, track shipments, print invoices and statements, and more. You can set separate billing and shipping addresses, add multiple contact phone numbers, and set a new account password by clicking the "Edit Account" link in the upper left. When you change your password, you will receive an automated confirmation email to the email address on file.

To add or remove payment methods, click the "Payment Methods" link in the upper left. You can have multiple credit or debit cards on file for order payment. We accept the following credit cards: Visa, MasterCard, Discover, American Express.

Once you update the account information, please make sure to update your information in Bay ROES as well, as that information is stored only on your computer.

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