Support Center

My images are in Photos/iPhoto. How do I get them into Bay ROES?

The Mac OS app Photos stores images in a location that Bay ROES cannot access, so the images must be exported from Photos before they can be imported into ROES.

We recommend creating a new folder on the Desktop or another convenient location, and then exporting the images from the Photos app to that folder. When exporting the files, you may choose the specific images you want to use in the order. Make sure that the images meet our file preparation guidelines to ensure compatibility with ROES.

Contact Us

desk_support@bayphoto.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete