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How do I create a Bay Photo Account?
Updating your billing and shipping addresses and other account information
How do I view my 2014 Payment Activity Summary?
Putting a Resale Permit on file
Can I make changes to my order?
How can I check the status of my order?
When will my order be ready?
How do I add a promo code to my order?
I entered a Promo Code, why don't I see the discount?
Products & Services
What are your print size limitations?
What is the difference between Photographic and Fine Art Canvas?
How can I add my custom studio logo to a product?
General Info & FAQs
File Size & File Preparation Guidelines
Advanced Color Management
What image file formats are accepted?
Can orders be submitted via FTP?
How to Order Custom Sizes
Bay ROES Tips & FAQ
System Requirements for Bay ROES
How to Save Orders in Progress
My images are in Photos/iPhoto. How do I get them into Bay ROES?
When I try to load images into ROES, all the filenames are gray and I can't select them.
How to Use Bay Designer (Video Tutorial)
How to Create Calendars in Bay Designer (Video Tutorial)
"Send erred, waiting to retry" error in ROES - using Windows
When & How to Clear the Java Cache on Windows
When & How to Clear the Java Cache on Mac OS
When ordering online, after clicking 'Add to Cart' a spinning wheel remains and nothi...
Why don't some fonts display correctly in Bay ROES?
Downloads & Resources
Bay Photo Lab's ICC Profile
PDF Catalogs & Price Lists
Installation Instructions - MetalPrints
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Bay ROES Video Tutorials
Bay Designer Video Tutorials
Courier Pickup Request
Order Change Request
New Customer Account Request
Resale Certificate Form
Special Offer Redemption Form
Swatch Book Request Form
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