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How do I create a Bay Photo Account?
Updating your billing and shipping addresses and other account information
How do I view my 2016 Payment Activity Summary?
Putting a Resale Permit on file
Can I make changes to my order?
How can I check the status of my order?
When will my order be ready?
How do I add a promo code to my order?
I entered a Promo Code, why don't I see the discount?
Products & Services
What are your print size limitations?
What is the difference between Photographic and Fine Art Canvas?
How can I add my custom studio logo to a product?
General Info & FAQs
Holiday Season FAQs
File Size & File Preparation Guidelines
Advanced Color Management
What image file formats are accepted?
Can orders be submitted via FTP?
Bay ROES Tips & FAQ
System Requirements for Bay ROES
How to Save Orders in Progress
My images are in Photos/iPhoto. How do I get them into Bay ROES?
When I try to load images into ROES, all the filenames are gray and I can't select them.
How to Use Bay Designer (Video Tutorial)
How to Create Calendars in Bay Designer (Video Tutorial)
Unable to launch Bay ROES on macOS Sierra
"Send erred, waiting to retry" error in ROES - using Windows
When & How to Clear the Java Cache on Windows
When & How to Clear the Java Cache on Mac OS
When ordering online, after clicking 'Add to Cart' a spinning wheel remains and nothi...
Downloads & Resources
Bay Photo Lab's ICC Profile
PDF Catalogs & Price Lists
Installation Instructions - MetalPrints
Download ProSelect Templates
Download Fundy Frame Resources
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Bay ROES Video Tutorials
Bay Designer Video Tutorials
Courier Pickup Request
Order Change Request
New Customer Account Request
Resale Certificate Form
Special Offer Redemption Form
Swatch Book Request Form
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